Number Factor Stated levels
Availability of drugs
Always available, not always available
Distance to facility
Within 1KM, 3KM, 5KM
Waiting time at the facility
30 Minutes (0.5 hours), 1 hour, 2 hours
The attitude of the Health worker
Always talked to well and respected. Health worker talks harshly or with abuses
Cleanliness of the facility
Not always clean, Always clean
Cadre of staff seen for consultation (Who you see at the facility)
Medical Doctor, Clinical officer, Nurse
Opening hours of the facility
24hrs (day and night), 12hrs (only during the day)